Privacy Policy

Purpose
Waihi Beach Volunteer Coastguard is committed to protecting your privacy in accordance with the Privacy Act 2020. This policy governs how we will use personal information that you provide to us.
 
Policy
 
Personal information that we collect may include:

• Your name
• Address
• Telephone numbers
• Email address
• Vessel information
• Details of alternative contacts
• Credit and debit card details
• Bank account details

You may provide personal information to us:

• When you visit our website, including when you fill out a form or survey
• When you agree to become a Coastguard member
• When you make a donation or gift to us
• When you make an inquiry or lodge a report
• When you order products and services from us

We use personal information to:

• Provide services to you (including marine assistance and search and rescue)
• Improve our services
• Respond to inquiries and deal with requests
• Deal with payments and membership matters (including providing renewal reminders to you)
• Distribute receipts for donations, memberships and courses
• Thank donors for their donations
• Inform supporters about fundraising, membership, lotteries, boating education courses, events and other Coastguard news and activities
• Undertake internal analysis and for record keeping purposes
• Inform you of our work and of any services and products that may be of interest to you

We will not disclose your personal information to third parties except:

• Where trusted third parties provide services on our behalf, for example, distributing our email or print communications
• When required by law or regulation

How we protect your personal information:

• We take all reasonable steps to ensure the security and confidentiality of personal information
• We observe strict data handling and information security protocols
• We keep your personal information only for as long as is reasonably necessary, having regard to the purpose of collection

Email communications:

• All members automatically receive email marketing communications and surveys, you can choose to remove yourself from these communications by following the "unsubscribe" prompt at the bottom of each email

Our website uses third-party cookies:

• To track visitor activity so that we can improve the content of our website
• To provide visitors with a more relevant experience

Links:

• Our website provides links to other sites and we have no control over the privacy policies or procedures of these

Access and correction of information:

• You have the right to access, and request a correction to, your personal information
• Please notify us of any changes to your personal details as soon as possible by contacting us

When and how to contact us:

• If you have any complaints about the manner in which your personal information has been collected or managed by us, please contact us
• We will endeavour to resolve any complaint to your satisfaction
• If you are unhappy with our response you may contact the Privacy Commissioner who may investigate your complaint further
• If you have questions about this policy, or if you wish to be removed from our mailing lists, then please

Email us at:               [email protected]

Write to us at:            Waihi Beach Coastguard, PO Box 21, Waihi Beach 3642